DELIVERY QUERIES
We ship throughout Ireland, Northern Ireland, and the United Kingdom.
International shipping zones to be extended into mainland Europe, USA, Canada and Australia.
Delivery charges may vary depending on your shipping destination. You will see the delivery charges at the checkout during your purchase process. If you have any specific questions regarding your international delivery, you can contact us at info@vacious.ie.
Orders are NOT processed on Saturdays, Sundays and Irish Bank Holidays. Although we make every effort to ensure that your order is delivered within a specified time frame, we cannot accept responsibility for late deliveries due to circumstances outside of our control. We will inform you of any unexpected delay. During sales, launches or busy periods standard delivery may take between 7-10 working days.
Delivery times vary depending on your shipping location. For deliveries within Ireland, you should expect to receive your order within 1 - 2 business days for orders placed before 3 pm. For international deliveries to Britain it can take up to 5 - 7 business days.
Once an order is placed, we are unable to make any changes including size, colour and personal details. If you made an error when placing your order, please contact customer service on customercare@vacious.ie we will try to help where possible when an order has not yet been dispatched.
Delivery costs may vary depending on shipping location. Standard delivery for orders within Ireland and Northern Ireland costs €5.
You can contact An Post Customer service with your tracking number for an update on your delivery. If your order has not yet been dispatched, you can contact us by emailing customercare@vacious.ie
Your shipping address and billing address does not have to be the same. You can enter a shipping address that you want your parcel to be delivered to, when you are purchasing your order at the checkout.